OTRS Plugins
RECURRING TASK
For administrators
Imagine that OTRS receives requests that have been previously scheduled by you or the system administrator.
With our module you will not forget about important tasks because OTRS will set up a ticket and assign a responsible person.
review
features
Main features:
- Creating cyclical notifications
- Simple and clear interface
- OTRS Agent can define any configuration of the ticket periodicity of the application expressed in an intuitive format of dates or CRON entries
requirements
OTRS Community Edition: | 5.0 or 6.0 |
OS: | Linux, MacOS X, Windows |
Browsers: | Chrome, Firefox, Safari and Edge |
price

Recurring Task – more information
Number of accounts
OTRS Reccuring Task is licensed for your ((OTRS)) Community Edition single server. There’s no restriction for the number of Agent’s, Administrator’s and User’s accounts.
Subscription and support
OTRS Reccuring Task is sold as a perpetual license.
You have right to receive technical support in case of troubleshooting for 12 months. Support is available through Support Page or instant chat on our webpage.
All other information is available on the OTRS Reccuring Task documentation pages.
Configuration support
With Configuration service chosen during purchase, you get direct support from Intalio Services in installation and configuration part of OTRS Customer Panel. Support is limited to 1 hour during business hours.
Configuration process consists of following steps:
- Preparing specification and details of deployment – direct contact with Customer.
- OTRS Reccuring Task installation via web interface.
- OTRS Reccuring Task configuration according to the specification (point 1.)
- Testing.
- Production readiness.
Requirements:
- Access to OTRS Admin web-interface.
Emerging markets
Check if you are on the list: https://www.msci.com/countries-heat-map
Other information
OTRS Reccuring Task is available in English and Polish version.